post https://api.banking.netevia.dev/netevia/ticket//notification/
This API method sends a notification regarding a specific ticket within the banking application.
Functionality:
Triggers the notification process to update users about changes in ticket status or related events.
Use Case:
Useful for informing users about important updates related to their tickets, such as status changes, resolution notifications, or other relevant events.
Key Features:
- Real-time Notifications: Keeps users informed in real-time about their ticket status, enhancing user experience and engagement.
- Customizable Event Types: Allows for specific notification codes to be sent based on different events, providing flexibility in communication.
Summary:
The POST /netevia/ticket/{ticketId}/notification/{e} endpoint is essential for managing user communications regarding ticket statuses in the banking application. By ensuring proper authentication and validation, this method facilitates timely and relevant updates, improving customer support and satisfaction.