post https://api.banking.netevia.dev/api/support/reopenTicket
This API endpoint allows users to reopen a previously closed support ticket in the banking application. It enables further communication or resolution if the issue has not been fully addressed.
Functionality:
- Reopens a closed support ticket.
- Requires the ticket ID of the closed ticket to be reopened.
Key Features:
- Allows users to continue addressing unresolved issues.
- Restores the ticket to active status for further support actions.
Response:
Returns confirmation that the ticket has been successfully reopened, along with the updated ticket details.
Summary:
The POST /api/support/reopenTicket endpoint provides a way for users to reactivate closed support tickets, ensuring that unresolved concerns can be addressed