This API endpoint allows users to create a new support ticket based on their request within the banking application. It is used to submit customer queries, issues, or feedback for assistance.

Functionality:

• Accepts customer requests and creates a new support ticket in the system.
• Requires details such as ticket subject, description, and selected topic.

Key Features:

• Creates a new support ticket for customer requests.
• Tracks the customer's request through a unique ticket ID.

Response:

Returns the ticket ID and confirmation that the ticket has been successfully created.

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Summary:

The POST /api/support/createTicket endpoint enables users to submit support tickets with relevant details, ensuring that customer requests are properly tracked and addressed.