post https://api.banking.netevia.dev/api/support/createTicket
This API endpoint allows users to create a new support ticket based on their request within the banking application. It is used to submit customer queries, issues, or feedback for assistance.
Functionality:
- Accepts customer requests and creates a new support ticket in the system.
- Requires details such as ticket subject, description, and selected topic.
Key Features:
- Creates a new support ticket for customer requests.
- Tracks the customer's request through a unique ticket ID.
Response:
Returns the ticket ID and confirmation that the ticket has been successfully created.
Summary:
The POST /api/support/createTicket endpoint enables users to submit support tickets with relevant details, ensuring that customer requests are properly tracked and addressed.