The GET /netevia/support/topics API method is designed to retrieve a list of FAQ topics related to a banking application. This endpoint provides users with a structured response containing various support topics, helping them quickly find relevant information. Each topic includes a title and a brief description, making it easier for users to navigate through the frequently asked questions.
Functionality
- Data Retrieval: The API queries the database for a list of available FAQ topics relevant to the banking application.
- Response Structuring: The retrieved topics are organized into a structured format that includes titles and brief descriptions for each topic, ensuring clarity and easy navigation.
- Response Delivery: The structured data is sent back to the requester, allowing users to access the information efficiently.
Summary:
The GET /netevia/support/topics API is an essential resource for users seeking to navigate the FAQ section of a banking application. By providing organized access to various support topics, this API enhances the user experience by facilitating quick and efficient information retrieval. With effective data structuring, user-friendly presentation, and robust error handling, users can easily find the answers they need, leading to improved satisfaction and reduced reliance on customer support services.