The GET /netevia/support/frequentlyAskedQuestions API method is designed to retrieve a comprehensive list of frequently asked questions (FAQs) related to a banking application. This endpoint provides users with an organized table of common queries and their corresponding answers, aiming to efficiently address typical concerns and support information. By accessing this API, users can quickly find relevant information without needing to contact customer support.
Functionality
- Data Retrieval: The API queries the database or knowledge base for a collection of frequently asked questions related to the banking application.
- Response Structuring: The retrieved FAQs are organized into a structured format, typically including the question text and the corresponding answer, ensuring clarity and easy navigation for users.
- Response Delivery: The organized data is sent back to the requester in a format that is easy to read and understand.
Summary:
The GET /netevia/support/frequentlyAskedQuestions API is an essential resource for users seeking quick answers to common queries about a banking application. By providing organized access to frequently asked questions and their answers, this API enhances the user experience by facilitating self-service support. With efficient data retrieval, clear presentation, and robust error handling, users can easily navigate their concerns, leading to improved satisfaction and reduced dependency on customer service channels.